juan365 Terms and Conditions

Platform Rules and Player Obligations

1. Eligibility

You must be at least 21 years of age to register and use the juan365 platform. By creating an account, you confirm that you meet this age requirement and that online gaming is not prohibited under the laws applicable to you in your location within the Philippines. juan365 reserves the right to request proof of age at any time and to suspend accounts where eligibility cannot be confirmed. Players who provide false information during registration may have their accounts permanently closed and any pending balances forfeited. It is your responsibility to ensure that your use of the platform complies with all applicable local regulations.

2. Account Registration

Each player is permitted to hold only one account on juan365. Duplicate accounts are not allowed and may result in the suspension of all associated accounts. You are responsible for keeping your login credentials secure and must not share your username or password with any other person. All information provided during registration must be accurate, complete, and kept up to date. juan365 will not be liable for any losses resulting from unauthorised access to your account caused by your failure to maintain the security of your login details.

3. Deposits and Withdrawals

All transactions on juan365 are conducted in Philippine pesos (PHP). Deposits can be made via GCash, Maya, and supported local bank transfers including BDO, BPI, and UnionBank. Withdrawals are processed to the same payment method used for the most recent deposit, subject to verification requirements. juan365 does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own charges. Withdrawal requests are typically processed within the timeframe stated in the platform help section, and delays may occur during periods of high volume or when additional verification is required.

4. Betting and Gaming Rules

All bets placed on juan365 are final once confirmed. Players are responsible for checking the details of their bet slip before submitting, as errors cannot be corrected after a bet has been accepted by the system. Sports betting markets, live casino games, and fish game rooms are all subject to their respective game rules, which are available within each section of the platform. juan365 reserves the right to void bets in cases of obvious pricing errors, technical faults, or where there is evidence of irregular betting patterns. Winnings from settled bets and completed game rounds are credited to your account balance in Philippine pesos immediately after the result is confirmed.

5. Mobile App and APK Use

The juan365 Android APK is provided free of charge and is intended solely for personal, non-commercial use by registered players. You must only download the APK from the official link provided on the Download page. Installing the APK from any other source is done entirely at your own risk, and juan365 accepts no liability for any damage, data loss, or security issues arising from unofficial downloads. The APK is compatible with Android 6.0 and above. iOS users may access the full platform through their mobile browser without any installation required.

6. Prohibited Activities

The following activities are strictly prohibited on juan365: using automated software, bots, or scripts to interact with the platform; attempting to exploit technical errors or glitches for financial gain; colluding with other players to manipulate game outcomes; using the platform for any form of money laundering or fraudulent activity; and creating multiple accounts to circumvent account restrictions or claim benefits more than once. Any player found engaging in prohibited activities will have their account suspended immediately, and any balance held at the time of suspension may be withheld pending investigation. juan365 cooperates fully with relevant Philippine authorities in cases involving suspected illegal activity.

7. Privacy and Data

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering on juan365, you consent to the collection and use of your data as described in that policy. We do not sell your personal information to third parties. Data is used solely for account management, transaction processing, identity verification, and improving the platform experience for Filipino players. You have the right to request access to the data we hold about you by contacting our support team.

8. Responsible Gaming

juan365 is committed to promoting responsible gaming among all players in the Philippines. Gaming on this platform should be treated as a form of entertainment, not as a source of income or a way to recover financial losses. If you feel that your gaming habits are becoming difficult to manage, we encourage you to visit our Responsible Gaming page for guidance and self-help tools. Players may request account restrictions or self-exclusion at any time by contacting our support team. We reserve the right to impose limits or suspend accounts where we identify patterns of play that suggest a player may be experiencing harm.

9. Limitation of Liability

juan365 provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. We are not liable for losses arising from service interruptions, technical faults, or events beyond our reasonable control, including network outages or payment provider delays. Our total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these Terms and Conditions limits liability for fraud or any other matter that cannot be excluded under applicable Philippine law.

10. Changes to These Terms

juan365 reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of the platform after changes have been published constitutes your acceptance of the updated terms. We recommend checking this page periodically to stay informed of any updates. If you do not agree with any changes, you should stop using the platform and contact our support team to close your account.